A site chatbot trained on your services, areas, FAQs and accreditations. Customers get answers instantly, leads land in your inbox already qualified — postcode, urgency, job type — so you only call the ones worth calling.
of bot conversations result in a qualified lead
site coverage — including 9pm boiler emergencies
first response time vs ~4h human reply
extra cost after setup — sits on the £49/mo retainer
Four real scenarios the chatbot handles every week. Same tone as you. Same prices as you. Same areas. Flip between them.
UK consumer research: 78% of customerswho get voicemail call the next number on the list within 90 seconds. They almost never come back. An instant qualified answer locks the job in before the competitor’s phone even rings.
Calls next plumber by 21:48. Doesn’t come back.
Postcode + urgency captured in 12 seconds. Quote sent. Job booked.
One 45-minute call to capture the four things below, then a week of tuning before it talks to a real customer. The bot isn’t generic — every answer is grounded in something you’ve told us, in writing.
Every job type, with pricing where you give it. The chatbot quotes what you’d quote.
Gas Safe, NICEIC, FENSA, OFTEC — registration numbers verifiable on request.
Postcodes you cover, response times, emergency coverage. It won’t over-promise.
Pulled from your existing site + customer history. Updates monthly with new questions.
The chatbot lives best alongside lead capture (so every qualified conversation lands in your inbox + WhatsApp), AI workflows (so the follow-up + quote drafting happens automatically), and the care retainer (so we update its knowledge base every month as your services and areas evolve).
No juniors, no offshore handoff, no account manager between you and the people building your site. Fixed quote in writing, yours from day one, live in around two weeks.
Enquiry triage, quote drafting, follow-ups, review chase. The 11 hours a week tradesmen burn on admin, gone.
Every page set up to give a visitor four ways to reach you — whichever they prefer.
Hosting, monitoring, monthly updates, and the steady ranking work that compounds over time.